Engagement
Field Metric Mapping
On-site visits that capture how branches actually measure work, so regional dashboards reflect real floor practice.
Who it is for
Operators preparing for a dashboard commission or cleaning up conflicting branch KPIs.
Result
A metric map that documents definitions, owners, and collection habits branch by branch.
Included
- Branch walk-throughs
- Staff interviews
- Metric dictionary draft
- Gap list for regional leadership
Not included
- System configuration changes
- Training of entire branch staff
Process
- Branch selection
- Site visits
- Synthesis
- Leadership review
Preparation
Arrange branch access windows and a local escort at each site.
Constraints
Travel days outside Greater Bangkok are billed separately.