Privacy policy

Glowworkcore Co., Ltd. (“Glowworkcore”, “we”, “us”) is the data controller for personal information collected through glowworkcore.click and related engagement communications.

Information we collect

When you submit a contact form or email us, we may collect your name, email address, engagement interest, and message contents. Technical logs may include IP address, browser type, and pages visited when analytics cookies are accepted.

Purpose of processing

We process personal data to respond to inquiries, prepare estimates, deliver contracted work, improve the site when analytics are enabled, and meet legal obligations under Thai law.

Retention

Inquiry records are kept for up to 24 months unless a longer period is required for an active engagement, dispute, or legal duty. Analytics data, when collected, is retained according to the analytics provider’s configured window, typically 14 months or less.

Your rights

Subject to applicable Thai personal data protection rules, you may request access, correction, deletion, or restriction of your personal data, and you may object to certain processing. Contact hello@glowworkcore.click to exercise these rights. You may also lodge a complaint with the relevant supervisory authority in Thailand.

International transfers

If we use processors located outside Thailand, we take reasonable contractual and technical steps to protect personal data in line with Thai PDPA expectations and any applicable transfer safeguards.

Cookies

Details of cookie types and controls are described on our Cookies page.

Contact

Data questions: hello@glowworkcore.click. Office address appears on the Contact page.